HOW

AI

Providing solutions and services for clients and employees through AI technologies

Hana Institute of Technology (HIT) is a CIC (company-in-company) of HFG that specializes in research on AI technologies

In an age in which AI is becoming more and more a regular part of our daily lives, HIT offers new experiences to customers on a daily basis, both at business locations and digitally, engaging in R&D on essential AI technologies and putting great ideas into action as quickly as possible.

디지털 혁신 촉진: 맞춤형 손님 관리, 업무 효율성 증대, AI Platform 구축을 통한 자체 연구역량을 확보해 금융 IT 기술 내재화, 하나금융그룹 관계사로 연구 성과 확산

  • Individually-tailored customer management

    Data Science
    Develops customer-tailored products via big data-based algorithms and AI credit assessment models
    AI Quant
    Develops individually-tailored AI portfolios that effectively increase customers’ assets
    User Experience
    Designs optimized services based on an understanding of customers’ financial experiences
  • Greater work efficiency

    Computer Vision
    Automatically extracts important data from documents via AI-OCR technology; conducts virtual human research for contactless financial services
    NLP
    Develops AI chatbots for customers and employees via natural language learning and documents written in natural language
  • AI platform creation

    AI Platform
    Creates platforms that enable design, creation, and operation of data analysis models to ensure effective development of AI/ML technologies
    Block Chain
    Establishes in-house platforms for digital asset/token exchanges via blockchain technologies as part of efforts to lead next-generation financial systems

AI asset management

Hyper-individualized customer asset management services

Automated AI asset management service (Robo+Advisor)

Data-based customer tendency analysis. Asset allocation, Product recommendation and Rebalancing.

AI credit management

Unrivaled credit risk management

A credit assessment model that can be used to explain score (calculated by AI algorithm) to customer

AI credit assessment (ExACT). Credit assessment score for loans, Calculation of credit limit and Early detection of risky/crisis situation.

AI OCR

OCR solutions specifically for financial documents

Solution that uses AI to categorize documents and extract key/important content

AI-based image ecognition/analysis. Automatic document classification and Automatic extraction of key content (Visibility 95% ↑)

AI ChatBot

AICC ChatBot/CallBot for individually-tailored consultations

Improved AICC ChatBot/CallBot. Separate categorizing of ML-based answers from intent and Broad scope of consultation and high answer accuracy